Privacy Policy

We understand that your privacy is important to you. We are committed to respecting your privacy and protecting your personally-identifiable information (which consists of any information that may reasonably identify you as an individual person; personally-identifiable information is also referred to in some contexts and under some applicable laws as your personal data) as you use McKinsey Academy and this Site. The scope of our commitment is described in this Privacy Policy.


“McKinsey Academy” includes this website http://www.mckinseyacademy.com (the “Site”) and any related courses, programs, services, materials or offerings provided by us either through or in connection with the Site. McKinsey Academy is provided by McKinsey & Company, Inc. United States and its affiliates (“us”, “our” or “we”) for your (“you”) use, subject to the Terms of Use applicable to McKinsey Academy, which are available at http://www.mckinseyacademy.com/terms (the “Terms”).

By submitting personally-identifiable information, you consent to our use of your information as described herein and in the Terms. The Terms include more information about our provision of McKinsey Academy in general and we encourage you to review them. Capitalized terms that are used in this Privacy Policy and are not otherwise defined have the same definition given to them in the Terms.

What personally-identifiable information is collected?

McKinsey collects personally-identifiable information on certain areas of the Site when users register, access or use McKinsey Academy or McKinsey Academy Content, including use of course content, submission of User Content and participation in user posting areas (such as bulletin boards, discussion forums and surveys). The personally-identifiable information collected may consist of information that you provide, such as your name, e-mail address, and other User Account Information. In addition, McKinsey Academy may (a) receive personally-identifiable information about you directly from your Sponsoring Organization; (b) collect and/or create personally-identifiable information related to your use of and performance in McKinsey Academy, including Participation Data (as such term is defined below); and (c) collect certain other information you do not visibly enter or intentionally provide that is not necessarily personally identifying, but could become identified with you, such as your IP address, browsing, viewing or other usage data in connection with your use of McKinsey Academy and the Site, click stream data, HTTP protocol elements, and the status of cookies placed on your computer by McKinsey or by our third party licensors or content providers.

How may McKinsey use my personally-identifiable information?

We use your personally-identifiable information to provide you with the McKinsey Academy services you request, including enabling you to access courses and McKinsey Academy Content through the Site, and to contact you either directly or through the Site about McKinsey Academy in order to provide support, important information or otherwise to help improve your user experience.

We may also use your personally-identifiable information (including your User Account Information and Participation Data), as well as your User Content, to (a) verify your identity and your eligibility to use the Site or participate in other aspects of McKinsey Academy; (b) communicate with you about McKinsey Academy, including your participation in any courses or other services offered through the Site; (c) with your consent, allow other users to communicate with you about McKinsey Academy, including your participation in any courses or other services offered through the Site; (d) provide, administer and improve McKinsey Academy, the Site and the McKinsey Academy Content, including administering courses and services in which you participate, providing user support, course progress and assessment grading, and integrating McKinsey Academy, the Site and McKinsey Academy Content with platforms, content and services provided by third parties (including edX) as part of the McKinsey Academy experience; (e) provide information to your Sponsoring Organization about your participation in McKinsey Academy, as described in more detail below; and (f) develop and improve, and contact you about, McKinsey Academy and the Site, including to solicit your feedback and to identify other courses, services or offerings provided by us that may be of interest to you. If you prefer not to receive non-essential communications from us about McKinsey Academy, including information about future courses, services or offerings, please contact us at the address listed below in the Contact Us section of this Privacy Policy.

Your personally-identifiable information may also be used, both by us and by our authorized third party service providers (including edX), to collect, discover, and prepare aggregate statistical and volume information and analyses, and other similar data, including with respect to the number, characteristics, behavior, and performance of McKinsey Academy, users of and visitors to the Site, and users of McKinsey Academy Content (collectively, “Aggregate Site Information”). We may use, and permit our authorized third party service providers to use, this Aggregate Site Information in order to administer the Site, for research purposes and to further develop, improve and promote McKinsey Academy and the Site, or for any other purpose provided that such use would not be reasonably likely to result in your identification and is not prohibited by applicable law. We and/or our authorized third party service providers may use persistent cookies to help us collect and use such Aggregate Site Information, as well as to help us improve the visitor and user experience, manage McKinsey Academy and McKinsey Academy Content, and track visitor and user behavior. We may retain all Aggregate Site Information, even if derived or developed from your User Account Information or User Content, indefinitely.

What information does McKinsey Academy share with my Sponsoring Organization?

If you are participating in McKinsey Academy with the facilitation of a Sponsoring Organization (as such term is defined in the Terms), at the request of your Sponsoring Organization we may provide your Sponsoring Organization information about your activities and performance in connection with McKinsey Academy, which may include grades, evaluation, performance, critiques and other progress and engagement data and metrics with respect to particular McKinsey Academy courses or services (collectively, “Participation Data”). McKinsey shall not be responsible or liable for the use of such information by your Sponsoring Organization, and such use shall be subject to your Sponsoring Organization’s policies (including privacy policies) applicable to you.

How are cookies used?

Cookies are small packets of information that are stored by your web browser. They are put on your web browser by the websites that you visit. These packets of information do not contain personal information about you but they do allow us to know if you visit the same website twice or if you visit related websites.

The laws in certain countries, including in the European Union, require you to provide a form of consent before cookies are placed on your web browser unless the cookie is necessary for the website to work.

There is no agreed standard for how companies comply with these laws. We do the following:

  • We only use cookies where they are necessary for our services or where you have provided your express or implied consent.
  • We respect your wishes, and you can inspect, delete, or block any cookies used by us by selecting the appropriate control in your web browser.
  • We support technologies that have been developed and are being developed for your web browser that allows you to be more selective about the cookies that your web browser will accept.

What are “cookies” used for on this Site?

This Site uses cookies to identify you and your interests and to track your use of the Site. We also use cookies to control access to certain McKinsey Academy Content and to process any requests that you make with us.

We may also contract with a third party to send e-mail or other types of communications to Users. To help measure and improve the effectiveness of such communications, the third party may set cookies. Any data collected in connection with such services would be used by the third party solely by or on behalf of McKinsey Academy and shared externally only on an anonymous, aggregated basis.

More specifically, McKinsey or its third party service providers place the following cookies in connection with your use of the Site:

Cookie Cookie Purpose Nature of the Cookies Cookie Type Approval Method
Web Analytics Google Analytics: tracks each user's amount of visits, and the time of the first, the previous, and the current visit First Party Permanent Implied Consent
Web Analytics Google Analytics: tracks how long you stay on a site - when a visit starts and approximately ends First Party Permanent Implied Consent
Web Analytics Google Analytics: tracks where a visitor came from (e.g. search engine, search keyword, link) First Party Permanent Implied Consent
Session Identification Identify the Session which is currently used for maintaining your log-in to the application; even if they are logged in or not First Party Permanent Strictly Necessary
Session Identification Identify the Session which is currently used for maintaining your log-in to the Learning Management System; even if they are logged in or not First Party Permanent Strictly Necessary
Web analytics Used in connection with embedded videos delivered by Ooyala to track anonymous information about the videos played, including the number of visitors and where visitors originated Third Party Temporary Implied consent

Definitions:

  • “First Party” Cookie – A cookie placed by this Site
  • “Third Party” Cookie – A cookie placed by another domain (e.g. not this Site)
  • “Permanent” Cookie – The cookie information is permanently stored on your device
  • “Temporary” Cookie – The cookie information is stored for a defined period on your device (e.g. six months)
  • “Session” Cookie – The cookie information is temporarily stored in your web browser’s memory
  • Implied Consent – You are deemed to have given your consent by continuing to use this Site or McKinsey Academy after having had this Privacy Policy made available to you
  • Explicit Consent – You specifically agree to the use of cookies after having had this Privacy Policy made available to you
  • “Strictly Necessary” Cookies – These cookies are required so the Site can function. No consent is required

Is personally-identifiable information disclosed to third parties?

We shall not intentionally disclose or transfer (and shall take reasonable steps to prevent the unauthorized or accidental disclosure of) your personally-identifiable information to third parties (i.e., persons that are not employees or contractors of McKinsey & Company, Inc. or its affiliates) without your consent, whether for such third parties’ marketing purposes or otherwise, except as follows:

  • We may provide access to your personally-identifiable information to third party vendors or service providers engaged by McKinsey to provide services related to McKinsey Academy or the Site (including edX, as more particularly described in Section 8 of the Terms); provided that each such third party agree to maintain the confidentiality of such information in a manner consistent with this Privacy Policy. Each such third party is an “authorized third party service provider.”
  • We may provide access to certain of your personally-identifiable information to your Sponsoring Organization as described elsewhere in this Privacy Policy.
  • We may also be compelled to surrender personal user or customer information, including personally-identifiable information, to legal authorities (including to law enforcement and/or national security authorities) without express user consent if presented with a court subpoena or similar legal order, or as required or permitted by the laws, rules, and regulations of any applicable jurisdiction.
  • Also, in the event of a violation of the Terms or any other terms on this Site or to which you agree in connection with your use of McKinsey Academy, including but not limited to a violation of any restrictions on use of McKinsey Academy Content or your provision of User Content, McKinsey may disclose personal user or customer information, including personally-identifiable information, to affected parties and legal authorities in furtherance of potential or on-going legal proceedings.

Surveys

If you participate in a survey, all of our research results are publically reported as totals or in other aggregated form and no information about you as an individual respondent is made public. However, we will be able to identify individual respondents by their email address, and may follow-up with individuals for additional information to improve the overall McKinsey Academy experience. If you prefer that we not follow up with you on your survey responses please contact us at the address listed below in the Contact Us section of this Privacy Policy.

User disclosure

You should be aware that whenever you publicly disclose information online, even to a limited group of recipients (for example, other users who are enrolled in the same McKinsey Academy course as you) that information could be collected and used by others. McKinsey is not responsible for any action or policies of any third parties, including other McKinsey Academy users, who collect information that users disclose to such third parties in connection with their use of McKinsey Academy or the Site.

Links to third-party sites

McKinsey may provide links to third-party Web sites or information as a service to our users. If you use these links, you will leave this Site. Such links do not constitute or imply an endorsement, sponsorship, or recommendation by McKinsey of the third party, the third party web site, or the information contained therein, and McKinsey shall not be responsible or liable for your use thereof. Such use shall be subject to the terms of use and privacy policies applicable to those sites.

Security

McKinsey has implemented generally accepted standards of technology and operational security in order to protect your personally-identifiable information from loss, misuse, alteration, or destruction. Only authorized McKinsey personnel and contractors and authorized third party service providers are provided access to personally-identifiable information, and these employees, contractors and service providers are required to treat this information as confidential. Despite these precautions, McKinsey, however, cannot guarantee that unauthorized persons will not obtain access to your personally-identifiable information. If you become aware that any of your personally-identifiable information provided in connection with McKinsey Academy or this Site may have been compromised, please contact us immediately at the address listed below in the Contact Us section of this Privacy Policy.

Transborder hosting and transfer of information

Personally-identifiable information collected on the Site or otherwise through McKinsey Academy may be transferred to and processed by from time to time to McKinsey offices or personnel, or to third parties including authorized third party service providers, located throughout the world, and the Site may be viewed and hosted by McKinsey or its service providers anywhere in the world, including countries that may not have the same data protection laws as are found in your country of residence. By using McKinsey Academy or the Site and providing us with your information, you voluntarily consent to such transborder transfer, processing and hosting of such information.

Data Retention Policy

McKinsey stores personally-identifiable information for various purposes as notified to you in this Privacy Policy and in the Terms. For each of these different purposes, McKinsey only retains the personally-identifiable information for so long as it is serving its notified purpose.

More specifically, McKinsey retains personally-identifiable information for:

System Data Retention Purpose Retention Period
McKinseyAcademy.com Your contact details and other User Account Information (as such term is defined in the Terms) will be collected for the purpose of registering and accessing the course. Indefinitely – Your contact details will be retained indefinitely.
McKinseyAcademy.com User forums and boards – To provide an environment for the open exchange of ideas. Indefinitely - Any personally-identifiable information made publicly available on user forums or boards will remain available indefinitely.
McKinseyAcademy.com Contact details for submitted comments or contact us inquiries Indefinitely – Any personally-identifiable information will be retained for contacting purposes only.
McKinseyAcademy.com Retain contact details for submitted customer service comments Indefinitely – Any personally-identifiable information submitted as part of an inquiry.
McKinseyAcademy.com Retain demographic information for research Indefinitely – for research and survey analysis.
McKinseyAcademy.com Retain contact details for submitted comments. Indefinitely – Any personally-identifiable information is published.
McKinseyAcademy.com Retain User Content (as such term is defined in the Terms) Indefinitely – for research, analysis and to develop or enhance Aggregate Site Information

Access and Opt-Out

If you consent to our collection, use, and disclosure of your personally-identifiable information, including User Account Information and Participation Data, you may request that we provide you with the personally-identifiable information that McKinsey has about you to ensure that it is accurate or for other reasons allowed under applicable law. McKinsey will provide you with access to your personally-identifiable information in our possession to the extent required by applicable law. Please note there may be times when we might be unable to do so, such as when (a) disclosing your information may reveal confidential information or personally-identifiable information about someone else, if we are unable to separate it; (b) your personally-identifiable information has been de-identified, anonymized and/or aggregated in such a way that we are unable to identify it as yours without undue burden or expense; or (c) providing access is prohibitively costly.

You may revoke your consent to the collection, use and/or disclosure of your personally-identifiable information at any time by contacting McKinsey at the address listed below. Please note that if you revoke your consent certain features of McKinsey Academy and/or the Site, including courses in which you are currently enrolled, may no longer be able to be made available to you as they rely on the collection, use and/or disclosure of your personally-identifiable information. You may also ask us to remove or delete your personally-identifiable information in our possession, and where required by applicable law we will do so promptly and to the extent we are technically able. Please note there may be times when we might be unable to do so, such as when your personally-identifiable information has been de-identified, anonymized and/or aggregated in such a way that we are unable to identify it as yours without undue burden or expense (including, by way of example, where your personally-identifiable information has been incorporated into or used to help create Aggregate Site Information) or where we are required by applicable law to retain your personal-identifiable information.

Children

We understand the importance of protecting children's privacy, especially in an on-line environment. Neither McKinsey Academy nor the Site is designed for or directed at children 13 years of age or younger, and we will not intentionally collect or maintain information about anyone under this age.

Consent; changes to privacy policy

By using McKinsey Academy or this Site, you consent to the collection, use, and storage of your information, including your personally-identifiable information and personal data, by us in the manner described in this Privacy Policy, the Terms and elsewhere on the Site. We reserve the right to make changes to this Privacy Policy from time to time. We will alert you to any such changes by updating this Privacy Policy as made available on the Site. This Privacy Policy was last updated on December 1, 2016.

Contact our privacy department

If you have any questions or concerns about our Privacy Policy or practices, or if you require any assistance in navigating or reading the materials on this Site or any other McKinsey Academy sites, please contact us at:


McKinsey Academy

c/o Marc Metakis

55 East 52nd Street

New York, NY 10022

support@mckinseyacademy.com